Privacy Policy
At OlenisRX ("OlenisRX," "Company," "we," "us," or "our"), we are committed to respecting and protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information through your use of our website (www.olenisrx.com), mobile applications, and associated services (collectively, the "Platform").
This Privacy Policy is a continuation of and forms a part of our Terms of Service. We encourage you to read both documents carefully to fully understand your rights and obligations.
OlenisRX’s Privacy Policy applies to all users of the Platform, including vendors (contractors) and clients. It governs how we collect, manage, and protect any personally identifiable information ("Personal Information") you share with us.
Personal Information refers to any information that may be used to identify an individual, including, but not limited to, first and last names, a home or other physical address, an email address, a phone number, and other contact information, whether at work or at home.
In general, you can visit the OlenisRX website without telling us who you are or revealing any Personal Information about yourself. However, in order to access and use certain features of the Platform, registration and the submission of specific Personal Information may be required.
OlenisRX shall not be subject to any obligation of confidentiality regarding any User Generated Content you submit, except as specified in this Privacy Policy, in the Terms of Service, or as otherwise required by applicable law. Additionally, OlenisRX is not obligated to compensate you or respond to your submissions of User Generated Content.
We strive to comply with all applicable laws that are designed to protect your privacy across jurisdictions. Regardless of where your information is collected, transferred, or stored, OlenisRX endeavors to maintain appropriate safeguards to protect your Personal Information globally.
COMMITMENTS
At OlenisRX, we are deeply committed to protecting your privacy and supporting ongoing industry initiatives to safeguard individual privacy rights online. Protecting your personal information is an evolving priority, and we continuously update our practices to meet emerging standards and demands.
While no system can guarantee absolute security, OlenisRX strives to address any privacy-related concerns as promptly and thoroughly as possible. If you have any comments, questions, or concerns about our Privacy Policy or our data practices, we encourage you to contact us at [email protected]
INFORMATION COLLECTION & NOTICE
At OlenisRX, we are committed to collecting and using your Personal Information responsibly and transparently. This section outlines what information we collect, how we collect it, and the notice provided regarding its use.
Information We Collect
When you register an account on the OlenisRX Platform, it is mandatory to provide certain personally identifiable information ("Personal Information") that is reasonably capable of being associated with you. This includes, but is not limited to:
  1. First and last name
  2. Email address
  3. Phone number
  4. Date of birth
  5. Photo ID
  6. Payment information
These details are necessary for the creation, verification, and management of your OlenisRX account, and to enable seamless communication between you and healthcare providers via the Platform. Mobile phone information is collected solely for account management and communication purposes and is not shared with third parties for marketing purposes.
Throughout your use of the Platform, you may also voluntarily provide additional information, including:
  1. Social media profile information
  2. Address and location information
  3. Transactional details related to services you use
Personal Health Information
By creating an account and using the OlenisRX Platform, you may share certain health or medical information that could be protected under applicable laws. OlenisRX is not classified as a "covered entity" under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). However, in certain circumstances, OlenisRX may act as a "business associate" of a Pharmacy, Medical Group, or Provider that is a covered entity under HIPAA.
When acting as a business associate, OlenisRX complies with HIPAA obligations for the handling, safeguarding, and limited disclosure of Protected Health Information ("PHI"). Additionally, OlenisRX follows applicable state laws governing the confidentiality and protection of medical and health information.
Each Pharmacy, Medical Group, and/or Provider partnered with OlenisRX maintains its own Privacy Policy regarding the handling and disclosure of PHI. By using our Platform, you acknowledge and agree to review and accept the applicable Privacy Policies of these third parties, available on their respective websites.
Notice About Information Use
Where OlenisRX collects your Personal Information, we are committed to providing clear notice about:
  1. The purposes for which your information is collected;
  2. Whether and how your information may be shared with third parties working on OlenisRX’s behalf to deliver services.
We do not transfer your Personal Information to third parties for their independent use unless required by law or with your explicit consent. Our third-party partners are contractually obligated to safeguard your information in accordance with our standards and applicable legal requirements.
By using the OlenisRX Platform, you acknowledge and accept these practices regarding the collection, use, and disclosure of your Personal Information.
INFORMATION OLENISRX.COM COLLECTS AUTOMATICALLY
Device Data
This includes gathering data concerning the device or browser you utilize, the operating system of your device, your internet service provider, the regional and language settings of your device, and device identifiers like IP address. When you access and engage with the OlenisRX.com Platform, OlenisRX.com may automatically collect specific information through cookies or other technologies. This information encompasses details such as the type of computer or mobile device you use, the unique device ID of your mobile device, the IP address of your computer or mobile device, your operating system, the type(s) of internet browser(s) you use, and information about how you utilize the OlenisRX.com Platform (referred to as "Device Information").
COOKIES AND OTHER TRACKING TECHNOLOGIES
OlenisRX uses “cookies” and similar tracking technologies to enhance your experience on our Platform. Cookies are small data files stored on your device that act as a unique tag to identify your browser. We also utilize analytics tracking technologies provided by third parties such as Google Firebase Analytics.
Persistent cookies help personalize your experience, remember your preferences, and support security features. They also enable us to deliver targeted advertising both on and off the Platform. Persistent cookies may remain on your device for extended periods and can generally be controlled through your browser settings. OlenisRX uses persistent cookies to:
  1. Save your login information for future logins;
  2. Assist in processing items during checkout;
  3. Hold session information;
  4. Track user preferences and activity.
Session cookies make it easier to navigate our Website and expire when you close your browser. We use session cookies and similar technologies to:
  1. Enable certain features of the OlenisRX Platform;
  2. Monitor usage and web traffic routing;
  3. Track entries in promotions, sweepstakes, and contests;
  4. Identify areas visited within the Platform.
In addition to cookies, other tracking technologies may collect information such as:
  1. Internet domain and host names;
  2. Internet Protocol (IP) addresses;
  3. Browser software and operating system types;
  4. Click-stream patterns;
  5. Dates and times our Platform is accessed.
Most browsers allow you to control cookies, including whether to accept them and how to remove them. You may set your browser to notify you if you receive a cookie or to block cookies altogether. However, blocking cookies may affect your ability to access certain features, including login preferences and affiliate tracking.
Our use of cookies and other tracking technologies allows us to improve our Platform and your experience. We may also analyze non-personally identifiable information gathered through cookies to identify usage trends and improve service delivery.
To protect your privacy, OlenisRX adheres to principles of Notice, Choice, Security, and Access/Accuracy when using tracking technologies.
ACCESS AND ACCURACY OF PERSONAL INFORMATION
OlenisRX is committed to maintaining accurate and up-to-date Personal Information. We provide you with the ability to access, review, and correct your information to ensure it remains accurate and complete.
You may review or make corrections to your Personal Information at any time by visiting your account profile page. If you are unable to update your information directly through your account settings, you may also submit a written request by contacting us at [email protected].
Upon receipt of your request, we will provide you with a copy of your Personal Information that we hold, unless legal or regulatory constraints prohibit disclosure — for example, if the information relates to another individual. In such cases, we will provide an explanation whenever legally permissible.
We strive to address all access and correction requests promptly and will make reasonable efforts to incorporate any requested changes. Once updated, any amended Personal Information will also be shared with authorized parties as permitted under our disclosure policies.
Maintaining the accuracy and currency of your Personal Information is important to OlenisRX, and we encourage you to notify us of any changes.
HOW WE USE YOUR INFORMATION
At OlenisRX, we collect and use your Personal Information to enhance your experience, deliver our services, and operate the Platform efficiently and securely. We are committed to using your information transparently and responsibly, and we work only with trusted third-party service providers who are contractually obligated to protect your information in accordance with our privacy and security standards.
How We Use Your Information
We use the information we collect about you, or that you provide to us, for a variety of business and operational purposes, including:
  1. To enable Service Providers to deliver services to Clients;
  2. To operate and maintain the Platform, including facilitating connections between Clients and Vendors for service posting, selection, completion, and payment;
  3. For billing, fraud prevention, and compliance with legal obligations;
  4. To ensure the safety and integrity of the Platform, including conducting background checks, verification of identity, qualifications, and eligibility to work as permitted by law;
  5. To monitor and analyze Platform usage patterns and geographic trends to improve services and user experience;
  6. To provide transactional updates, administrative notices, marketing communications, and service-related messages via email, SMS, push notifications, or other means, consistent with applicable laws and user preferences;
  7. To provide client support and resolve disputes between users;
  8. For internal research and development, improving Platform features and services;
  9. For system administration purposes, including the use of IP addresses for diagnostic and analytical purposes (without linking IP addresses to personally identifiable information);
  10. To troubleshoot technical issues, investigate abuse, respond to user inquiries, and enforce our Terms of Service;
  11. To notify users about changes to our Website or services;
  12. To allow participation in interactive features of the Platform;
  13. For any other purpose disclosed to you and agreed upon with your consent.
We may also use and disclose Personal Information when necessary to:
  1. Comply with legal obligations and regulatory requirements;
  2. Identify, contact, or bring legal action against individuals or entities who may cause harm to OlenisRX, its employees, service providers, users, or others;
  3. Defend against or respond to legal claims;
  4. Protect our legal rights, interests, and the safety of OlenisRX and our users;
  5. Facilitate a corporate transaction such as a merger, acquisition, sale, or restructuring, where Personal Information may be assigned or transferred as part of the transaction.
THIRD-PARTY SERVICES
OlenisRX engages trusted third-party service providers to support the delivery of our Platform and services. These third parties may access certain Personal Information solely to perform specific tasks on our behalf, such as:
  1. Payment processing
  2. Data hosting and storage
  3. Analytics and performance monitoring
  4. Communications and customer support
We take reasonable steps to ensure these service providers are bound by contractual obligations to maintain the confidentiality and security of your Personal Information and to use it only for authorized purposes.
We do not transfer your Personal Information to third parties for their independent use without your consent, unless required by law. OlenisRX does not sell Personal Information collected through the Platform without explicit user consent.
While we select our third-party collaborators carefully, OlenisRX cannot be held responsible for how these parties ultimately use your information once it is lawfully shared in accordance with this Privacy Policy.
INFORMATION SHARING
To grant you access to the Services, certain third parties engaged by OlenisRX.com to perform various services, such as hosting, analytical tasks, data management, or similar functions, or those acting on our behalf ("Service Providers"), may have access to your personal information, including your Health Information. These Service Providers are authorized to utilize your information solely for the designated service and are prohibited from sharing it with any third parties. They are obligated to adhere to the terms outlined in our Privacy Policy, which includes implementing reasonable measures to ensure the security of your personal information. Periodically, we may engage trusted third-party providers who receive your personal information or Health Information to conduct anonymized, aggregate analyses of the data. Our contractual agreements mandate that these partners maintain sufficient security measures for the provided personal information. We strictly prohibit such third parties from selling your personal information to other entities.
Third-Party Platforms: OlenisRX.com connects with various third-party devices and services, such as Dosable, to ensure the best service for you. The website might contain links to other websites that are not maintained by us, and we want to clarify that OlenisRX.com is not responsible for the privacy policies or practices of these third parties or their websites. This includes any apps linked to or linking from our website. If you disclose personally identifiable information to these third parties, they may have different rules regarding its use and disclosure. We strongly advise you to review the privacy policies of these websites before sharing your personal information with them. By linking to third-party websites, you may be subject to their terms and conditions as well as other policies. OlenisRX.com cannot guarantee the accuracy or authenticity of the information found on these third-party websites, and any link you establish with another website is done at your own risk. OlenisRX.com holds no liability in such cases.
OPTING OUT OR UNSUBSCRIBE
In order to provide you with our daily, weekly, or monthly newsletter service, we gather your name and email address. The email address you provide will be utilized to deliver the information you have requested from this website.
The data we gather is solely utilized to fulfill the requested services, and we do not disclose it to any other entities for business motives. Under no circumstances will we sell or lease your email address.
To unsubscribe from our e-mails or other communications from us, you may follow the "unsubscribe" link at the bottom of the e-mail or sign onto your account and change settings. However, this section does not cover the messages and advertisements you may receive from the Website.
DATA RETENTION
OlenisRX retains your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, meet legal, accounting, or reporting obligations, enforce our rights, and resolve disputes.
Your data will be stored securely for the entire duration of your active account with us. If you decide to close your account, your data will not be immediately deleted. You may request immediate deletion of your data by contacting us at [email protected], and we will process your request in accordance with applicable laws and retention standards.
When determining how long to retain Personal Information, we consider several factors, including:
  1. The ongoing nature of our contractual or customer relationships;
  2. Legal and regulatory retention requirements;
  3. Statutory limitation periods;
  4. Industry best practices and standards.
Retention periods may vary based on the type of information:
  1. Support communicationsb> (e.g., customer service tickets) may be retained indefinitely for record-keeping and compliance purposes.
  2. Marketing contact information is retained until you unsubscribe. Upon opting out, your information is moved to a suppression list indefinitely to honor your opt-out request.
  3. Technical information collected through cookies, web counters, and analytics tools is typically discarded as soon as possible, often within one year after the expiration of the relevant cookie or tracking tool. This information may be retained in a de-identified and aggregated form to monitor service usage or detect abuse.
In cases where we detect potential misuse of our services, we may retain certain de-identified information to help prevent future violations.
Please note that anonymized and aggregated data retained for analytical purposes cannot be used to identify you, your household, or any specific device.
SECURITY
At OlenisRX, we take the security of your Personal Information very seriously. Whether your Personal Information is held by OlenisRX or by trusted service providers acting on our behalf, we implement reasonable and appropriate technical, administrative, and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your Personal Information, no method of transmission over the Internet or method of electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.
The safety and confidentiality of your information also depend on you. Where we have provided you (or where you have selected) a password or authentication credentials to access certain parts of the Platform, you are responsible for keeping this information confidential. We strongly recommend that you do not share your password or login credentials with anyone.
If you believe your account security has been compromised, please notify us immediately at [email protected].
USER DATA RIGHTS
By using our Services and participating in Marketing Activities, you expressly give consent for the collection and use of your personal information as outlined in this Privacy Policy. This consent does not hinder the lawful processing allowed by other legal bases, such as fulfilling contractual obligations, complying with applicable laws, and pursuing legitimate purposes.
CHILD PROTECTION
Our Services are designed and aimed at individuals who are not children. Individuals under the age of 18, we will take appropriate steps to delete or eliminate such information from our records.
USER'S RIGHTS UNDER HIPAA
Access to Your Health Information: You have the right to request and obtain an electronic or paper copy of your medical record and other health information held by OlenisRX.com. To initiate this request, please contact us, and we will provide the information within 30 days, possibly subject to a reasonable cost-based fee.
Correction of Your Medical Record: You can request corrections to any health information you believe is inaccurate or incomplete. We will respond to your request within 60 days, providing a written explanation if we cannot fulfill it.
Confidential Communications: You have the right to specify how we contact you, such as through your home or office phone or by mail to a different address. We will accommodate all reasonable requests.
Limitation on Information Use or Sharing: You can ask us to restrict the use or sharing of certain health information.
Requesting Information Sharing History: You are entitled to request a list (accounting) of the times we've shared your health information, excluding certain disclosures. The first accounting per year is free, and subsequent requests within 12 months may incur a reasonable cost-based fee.
Obtaining a Copy of this Privacy Notice: At any time, you can request a paper copy of this notice even if you have previously agreed to receive it electronically.
Appointment of a Representative: If you have a medical power of attorney or legal guardian, they can exercise your rights and make decisions about your health information on your behalf.
Filing Complaints: If you believe your rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
Choices Regarding Information Sharing: You have the right and choice to instruct us on:
  1. Sharing information with family, close friends, or others involved in your care.
  2. Sharing information in a disaster relief situation.
  3. Including your information in a hospital directory.
YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATIONS
If you are part of the EU, you possess the subsequent entitlements:
  1. Request More Information: If you desire to gain further knowledge or have any reason to do so, you have the option to request additional information regarding the data we gather. Likewise, if you intend to lodge a complaint, you may also express your wish.
  2. Access Any Data We’ve Collected: You have the option to ask for a detailed disclosure of the personally identifiable data we have gathered.
  3. Update Any Data We’ve Collected: You have the option to ask for the rectification, modification, or updating of any or all of the personally identifiable information we have gathered.
  4. Delete Any or All Data We’ve Collected: You have the option to ask for the deletion and removal of any or all of the personally identifiable information we have gathered, ensuring it is no longer retained in our records.
  5. Revoke Consent: You have the option to revoke your consent for the collection and utilization of your data. At any given moment, you are free to withdraw your consent regarding the gathering of your data.
In order to exercise any of these rights, simply contact us.
NOTICE TO EU RESIDENTS AS PER GDPR REGULATIONS
Personal information: With respect to EU data subjects, the term "personal information" as used in this Privacy Policy is equivalent to "personal data" as defined in the European Union General Data Protection Regulation (GDPR).
Processing Purposes: To communicate with you, to optimize our platform for compliance, fraud prevention, and to provide our Service.
Sensitive Data: Some of the information you provide us may constitute sensitive data as defined in the GDPR (also referred to as special categories of personal data), including identification of your race or ethnicity on government-issued identification documents.
Legal Bases for Processing: Your personal information is utilized in accordance with the law. It is necessary for us to inform you about the legal grounds on which we process your personal data as outlined below. Should you have any inquiries regarding the legal bases for processing your personal information, please reach out to us at [email protected].
Legal Basis: Our legitimate interests encompass these processing activities. Before proceeding with the processing of your personal information for these interests, we make an effort to evaluate and balance the potential effects on you, both positive and negative, as well as your rights. We refrain from utilizing your personal information for activities that would negatively outweigh our interests unless we have obtained your consent or are legally obligated or permitted to do so.
If we rely on your consent as the basis for using your personal information, you retain the right to withdraw it at any time. You can do this by following the instructions provided in the Service or by reaching out to us at [email protected].
Your Rights: Under the GDPR, you have certain rights regarding your personal information. You may ask us to take the following actions about the personal information that we hold:
  1. Opt-out: Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications.
  2. Access: Provide you with information about our processing of your personal information and give you access to your personal information.
  3. Correct: Update or correct inaccuracies in your personal information.
  4. Delete: Delete your personal information.
  5. Transfer: Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  6. Restrict: Restrict the processing of your personal information.
  7. Object: Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
Data Subject Access Rights Requests: In order to verify your identity and handle your request effectively, we might ask you for certain details. Depending on the relevant laws, there may be instances where we are obligated or allowed to reject your request. If your request is declined, we will provide an explanation within the limits imposed by the law. If you wish to file a complaint about the usage of your personal information or address any concerns regarding your personal information, please feel free to reach out to us at [email protected].
Use for New Purposes: In situations where it is legally allowed and aligns with the original purpose of collecting your personal information, we might utilize it for purposes not explicitly mentioned in this Privacy Policy. If there arises a need to use your personal information for an unrelated purpose, we will inform you and clarify the legal justification for such usage. In cases where we have relied on your consent for a specific use of your personal information, we will seek your consent again for any unrelated purpose. If you object to such usage, you will have the option to discontinue using the Service.
CHANGES TO THIS PRIVACY POLICY
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will try to notify you, for example, via e-mail. The current version will always be posted to our Privacy Policy page.
If you have any questions about this Privacy Policy, please contact us at [email protected]
NOTICE TO CALIFORNIA RESIDENTS AS PER CCPA GUIDELINES
In this section, we provide further details regarding the personal information we gather about individuals residing in California as well as the rights granted to them under the California Consumer Privacy Act, commonly known as the CCPA.
As per California Civil Code Section 1789.3, users in California have specific entitlements related to consumer rights, and we want to make sure they are aware of them. California residents have the option to contact the Complaint Assistance Unit of the Division of Consumer Services, which is part of the California Department of Consumer Affairs.
If you are a California consumer and wish to exercise your rights under the CCPA, you can get in touch with us at [email protected]. It is important to note that in order for us to proceed with your request, you must first verify your identity by providing your government identification. In compliance with California law, you are also allowed to designate an authorized agent to make a request on your behalf. To do so, you must supply a valid power of attorney as well as valid government-issued identification for both the requester and the authorized agent.
To learn about the specific categories of personal information we have collected from you, please refer to the "Information We Collect" section mentioned earlier. The purpose of collecting this information aligns with the business and commercial objectives outlined in the "How We Use Personal Information" section.
Please be aware that upon request, we may share information related to fraud risk associated with an individual IP address with an Integrator.
We want to assure you that the Company does not engage in the "selling" of personal information as defined by the CCPA. For more details on the types of third-party cookies, if any, utilized by us, kindly consult the "Third-Party Analytics and Tracking Technologies" section mentioned earlier.
The CCPA grants California consumers certain privileges within certain constraints. These privileges include the ability to inquire about specific categories or individual elements of their personal information that we gather (including its usage and disclosure), to have their personal information erased, to decline participation in any potential "sales," and to be free from discrimination as a result of exercising these rights.
CHOICE & CONSENT
At OlenisRX, we respect your choice regarding the provision of your Personal Information. When we collect Personal Information through our Platform, we provide clear notice explaining the purposes for which the information is being collected, enabling you to make an informed decision.
You may choose whether or not to provide the Personal Information we request. If you decline to provide necessary information, you may still access many areas of the Platform; however, certain features, services, or interactions that require Personal Information may be unavailable.
If you establish a relationship with OlenisRX — such as by creating an account, receiving telehealth services, or entering into a contractual arrangement — we may continue to communicate with you in connection with that relationship, even if you opt out of marketing communications.
By using the OlenisRX Platform, you consent to the terms of this Privacy Policy, our Terms of Use, and the processing of your Personal Information as described herein and in any notices provided where information is collected.
Should this Privacy Policy change, OlenisRX will take reasonable steps to notify you by prominently posting updates on the Platform for a reasonable period of time. Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes.
CONTACT US
If you have any questions about this Privacy Policy, please contact us by email at [email protected].
OlenisRx Address:
Olenis LLC
930 S 4th St,
Ste 209 #4958,
Las Vegas, Nevada 89101
Phone: +1 (253) 367- 4255